Simplify Operations, Delight Your Guests

Hospitality software that helps staff deliver the best experience with ease

Hotel Property Management Software

Benefits

Why use Pitaya?

Designed around the people, simple and powerful

Reduce staff training time

Intuitive design enables you to train new staff in minutes, not hours.

Speed through busy check-ins

During peak hours reducing wait times and stress for both staff and guests.

Deliver personalized guest experiences

Independent guest profiles allow you to curate deep rich profiles for each guest, track past trips, personal preferences, special requests, and more.

Know The Guest

Know The Guest

A true guest profile with rich information from all departments, hotel, restaurant, and store in one place. Increase sales by anticipating guest needs based on data.

Powerful Features

Everything you need to run your hotel

Streamline Your Operations

Manage your entire hotel from a single, powerful platform.

  • โœ“ Unified Point of Sale for restaurant, bar, and retail operations
  • โœ“ Rate Management for optimal pricing
  • โœ“ Comprehensive Reporting for better business decisions

Features

Key Features

Everything you need to run your hotel efficiently

Streamline Your Operations

Manage your entire hotel from a single, powerful platform.

Rich guest profiles

Rich Customer Profiles

With information from all departments and all past stays in one place, staff are better equipped to anticipate guest needs in advance.

Sales items directly to hotel tabs

People Centric

Rooms don't order food and drinks; people do. Provide staff with the tools to properly engage with guests to improve guest experience.

Detailed invoices

One Invoice

Allow for one payment on a single itemized invoice from the entire guest stay to reduce customer friction and increase revenue.

Hotel reporting dashboard

One Dashboard

Make better business decisions based on a complete picture of all operations in one place.

Hotel booking engine

Booking Engine

Connect Pitaya to your website to begin receiving commission-free bookings within minutes to increase hotel occupancy rates.

Rate management interface

Rate Management

Intuitively set and manage rates for each room to increase revenue per room.

Pricing

Flexible pricing for any size of property

Basic

per month

$ 5
Billed Monthly
  • Room Management
  • Guest Profiles
  • Rate Management
  • Email Support

Coming Soon
  • Room Management
  • Guest Profiles
  • Rate Management
  • Email Support
  • Direct Booking
  • Payment Integration
  • Channel Manager

Find out more content in our Blog

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FAQs

Frequently Asked Questions

Answers to common questions about using Pitaya.

What makes Pitaya different from other hotel management systems?

Pitaya is specifically designed for small independent boutique hotels and micro hotels. We focus on simplicity and ease of use while maintaining powerful features. Our system is built around the needs of both staff and guests, making daily operations smoother and more efficient.

How long does it take to set up Pitaya?

Most hotels can be up and running with Pitaya in minutes. Our intuitive interface means minimal training time for staff.

Can I manage multiple properties with Pitaya?

Currently, Pitaya is optimized for single-property management. This focused approach allows us to provide the best possible experience for independent boutique hotels and micro hotels.

What kind of support do you offer?

We provide comprehensive email support during business hours. Our support team is dedicated to helping you get the most out of Pitaya.

Who is this for?

Pitaya is designed for small independent boutique hotels to micro hotels with less than 40 keys. It is a simple and powerful system that helps staff deliver the best experience with ease.

Who is this not for?

Pitaya is not ideal for large hotel chains, resorts with complex operations, or properties requiring extensive customization. If you need advanced revenue management, complex reporting, or extensive third-party integrations, you might want to consider solutions.

What features are coming in the future?

We're actively developing new features including direct booking capabilities, payment processing integration, and channel management for major booking platforms. Our roadmap is shaped by customer feedback, ensuring we build what matters most to independent hotels.